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Managing Knowledge, Recreating Competence

Fundamental to NHI's organizational and operational philosophy is its commitment to staying on the cutting edge of expertise-this is what keeps our customers ahead. We ensure this by continually upgrading existing competencies and creating new ones, at the organization level as well as the individual level.

NHI has in place specific mechanisms to convert individual and group expertise into organizational knowledge, and to draw business value from this knowledge by using it to upgrade and enhance organizational capabilities. Business excellence does not come about without a strong basis in knowledge. Therefore those that will stay ahead in the new economy are those who act upon this realization, and build their funds of knowledge. This business need led to the conception of an organization-wide "Knowledge Initiative" (KI).

Knowledge Management Initiative

NHI's Knowledge Initiative (KI), apart from managing the existing knowledge resources of the company, also fosters a culture of creating and sharing knowledge across the organization.

Associates have access to a query-based knowledge management system-the Knowledge Repository-- that allows them to gain the advantage of collective experience, thus optimizing their own time on activities that build upon rather than repeat this experience.

The culture is one of effective communication and knowledge sharing across the organization via exchange of Information, Ideas, Thoughts, Solutions, Technologies, and Best Practices-- and leveraging this 'Combined Intelligence' to offer winning solutions to our global customers.

Our solutions provide high ROI to our customers by:

  • Efficient management of information for better and faster decision making
  • Reducing the cost of knowledge acquisition and retention through powerful collaboration and search tools
  • Leveraging on reusable components to save on time and costs



 






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